J.W. Oliver Speaks
A visionary leader, entrepreneur, and philanthropist. He grew up in a poor family but was raised by a supportive and loving family that nurtured him from the reality of their less than privileged circumstances. JW is a strong Christ follower who was raised in the church.
Do hard stuff
Insource, Don't outsource
Episode 53 | Finding Your Sweet Spot
Identifying the roles and tasks that you can insource is the key to becoming more effective. Take a timeout to find you and your team's sweet spot, and start leveraging a remote team member so that you focus on the things that increase your ROI!
Episode 52 | The Art of Insourcing
Ready to reclaim and 2x your time to boost your efficiency? In "The Art of Insourcing," JW reveals how to eliminate, delegate, and automate tasks so you can concentrate on what truly matters
Episode 51 | The EA Series - The Personal EA: Unlocking Superpowers You Never Knew You Had
In this video, we delve into the unique qualities that set outstanding Executive Assistants apart. These highly motivated, self-disciplined individuals excel in independent work environments, making them indispensable assets to any executive team.
Episode 50 | Building Your Brand, Brick by Brick
Imagine: more time for visionary and strategic thinking and client calls, less time on scheduling & social media. A branding EA can make it happen! They'll build your online presence, so you can focus on generating high-quality leads.
Episode 49 | The EA Series - How a Marketing EA Can Transform Your Workflow
Dive into the world of marketing mastery with Bornwell and JW! In this episode, we dissect Bornwell’s unique role as a marketing specialist. We'll uncover how he crafts captivating campaigns, develops podcasts, manages design projects with laser focus and supports JW, freeing up his time to tackle the big-picture marketing activities.
Episode 48 | The EA Series - A Strategic Approach to Efficient Project Management with your Executive Assistant
Join Tina and JW as they discuss Tina's innovative role as a strategic executive assistant and project manager. Tina's responsibilities include strategic planning, collaboration, and project execution aligned with JW's vision and company goals. They emphasize the value of Tina's expertise in efficiently coordinating projects and delegating tasks to optimize productivity. By entrusting Tina with research-intensive tasks, JW can focus on core objectives without compromising quality or time.
Episode 47 | The EA Series - Leveraging Executive Assistants, Beeyond Expectations
Tune in to this podcast to learn how JW Oliver's Executive Assistant, Strategic Executive Assistant, and Visionary Brand Assistant help him unlock his full potential. Like what you heard? Reach out to discuss how you can delegate and excel beyond your personal and business expectations with a highly educated assistant from ZimWorX who speaks the Queen's English. With Clara Chidavanyika, Tinotenda Kakora and Tinotenda Borerwe
Episode 46 | The Impact of Bi-lingual Teams On Your Business
Tune in to our podcast episode as JW Oliver explores the value of leveraging bilingual remote team members proficient in both Spanish and English. Join us as we delve into the strategic advantages of this service and how it can propel your business forward.
Episode 45 | Quality Team Members
Join us on the Insource Podcast as we delve into the essential considerations of insourcing, outsourcing, nearshoring, onshoring, and offshoring for your business. In this episode, we navigate the complexities surrounding these options to help you identify the best fit for your growing business. Tune in to gain clarity and make informed decisions about building your team effectively!
Episode 44 | Train The Trainer
Looking to scale without overstretching yourself? On the latest "Insource, Don't Outsource" podcast we discuss an invaluable scaling technique - selecting a rockstar employee to document processes. They then train all new hires, taking the load off you as leader. Not only does this maintain standards as you scale, it empowers your team with leadership opportunities. Give it a listen - you'll be surprised how much time and money you can save versus outsourcing. Scale smarter, not harder!
Episode 43 | The Connector
The Connector role helps busy executives reach out and stay in touch with people within or outside your organisation. This role is very important as it helps busy executives maximise their day. You can learn more about insourcing by listening to the rest of our Executive Assistant series wherever you get your podcasts.
Episode 42 | Multi-tasking Made Simple
Discover the missing element that gives you more time to grow personally and professionally. Get all those seemingly impossible to-do tasks done with ease. Find out how you can invest in the solution that enables you to reach greater heights when you tune into the Insource Don't Outsource podcast.
Episode 41 | The Advisor
Plan, strategize, grow. With a strategic adviser you have more time to do everything you need to make all those plans and dreams you have a reality. Tune in to the Executive Assistant series and learn how you can better your business efforts by leveraging remote teams for the success of your business.
Episode 40 | Executive Assistant Series - The Collaborator
Become more efficient and add more value to your time by adding The Collaborator to your team. This EA role helps you makes the most of your time by taking care of communication between you and other stakeholders such as your team; other executives or departments; and they can even help you manage and coordinate events.
Episode 39 | Executive Assistant Series - The Problem Solver
In this episode of the Executive Assistant series, we discuss how your EA can identify problems, come up with solutions and implement them without adding onto your busy schedule.
Episode 38 | Downtown Jackie Brown with J.W. Oliver
Jackie Brown, Chief People Officer of Community Dental Partners and J.W. Oliver, Managing Partner at SupportDDS/ZimWorX, discuss how appreciation, being supportive, inclusive and valuing each team member builds a healthy environment that reduces human resource turnover.
Episode 37 | Executive Assistant Series - The Travel Planner
Travel arrangements can easily take up your valuable time when you need to adjust your plans or use a credit ticket. Tune in to learn how leveraging a travel planner helps redeem your time so you can do more of what you love.
Episode 36 | Executive Assistant Series - The Communicator
The Communicator can help you put your messages into a usable form. Make sure you have the right message communicated through the right channel with your Executive Assistant. Save time and improve your efficiency by leveraging remote teams for better communication in your organization.
Episode 35 | Executive Assistant Series: The Researcher
Welcome to the next segment in our Executive Assistant Series. Tune in to learn how the Researcher can help you by gathering and collating data from more sources than your favorite AI assistant can.
Episode 34 | Executive Assistant Series: The Organizer
In this segment, JW Oliver shares how you can improve your efficiency by leveraging an Executive Assistant to organize everything from your first meeting of the day down to your follow-up emails
Episode 33 | Executive Assistant Series - The Gatekeeper
Executive assistants are the gate keepers to your time and you need them to keep you productive on the top level tasks only you can do. Tune in and learn how to best leverage an EA in your business. Like this episode? Follow us to catch the next part of this series.
Episode 32 | Effective Teams for Effective Businesses
Panelists JW Oliver, Tanner Applegate, Brenda McNulty, Elliot Zibel and Jacob Salem share how outsourcing makes business processes more efficient. Watch and learn how Unify, Select Dental Management and EZMetrics use remote teams for success and professional growth.
Episode 31 | Team Building 101 For Remote Teams
You can enjoy team building exercises even when you have an office made up of onshore, offshore or nearshore team members. Tune into this episode for fun ways to help your remote team collaborate better with your in-house team.
Episode 30 | Train The Trainer
You can train your teams over and over but investing in your trainer can be more useful in building integrated teams without having to continually train everyone. In this episode, J.W. Oliver shares how big successful teams train the trainer to scale their business.
Episode 29 | Onshore, Nearshore, Offshore
You can grow your business by leveraging the power of insourcing. But what is the difference between onshore, nearshore and offshore? Onshoring is when you use virtual teams within your locale. When they are as far as Costa Rica or Belize they are nearshore. When you leverage virtual teams from further out, such as from our state-of-the-art offices in Zimbabwe, you are offshoring. Like this episode? Subscribe on Apple Podcasts, Google Podcasts or Spotify.
Episode 28 | The Pura Vida of Bilingual/Spanish Support
Get the competitive edge when you leverage bilingual dental certified virtual team members from SupportDDS. Our winning formula, a state-of-the-art centre in Costa Rica. Embrace Pura Vida in your practice. SupportDDS.com/time
Episode 27 | How To Stay Competitive
To succeed in any business you need to have the competitive edge. JW Oliver dives into getting the competitive edge through leveraging remote virtual teams . Easily integrate and implement these systems by clicking the links in the description.
Episode 26 | Gain Your Time Back
Earn back your time by sorting out your tasks into 5 baskets: Eliminate, Automate, Delegate, Procrastinate and Concentrate. Tune into this episode to learn the skills you need to redeem your time.
Episode 25 | Answer the Dang Phone
32% of calls to your business go unanswered. That is alarming when you pour hundreds into costly marketing on Facebook, Google, Instagram and more. Consider leveraging remote teams so you do not lose your marketing investment.
Episode 24 | Bi-Lingual Spanish Speaking Remote/Virtual Teams to Leverage Your Business
We have bilingual Spanish speaking team members to help you win. These highly educated team members are fluent in Spanish and English making them a good fit to help you grow.
Episode 23 | What If I Don't Like My New Team Member?
With us you get client success partners who help you find the right fit for your business. If it does not work out you get a new team member who is better suited to the role you need them for.
Episode 22 | Those NASTY words “Fees and Contracts"
No one wants to get stuck in a long term contract. We offer a one time onboarding fee and flexible terms of service to allow you and your team to work comfortably together for greater success.
Episode 21 | Discovery Calls for Hiring Remote/Virtual Teams
A discovery call is more than an event on your calendar. In this episode, JW Oliver describes how a discovery call helps clarify how a highly trained virtual assistant can elevate your business as part of your team.
Episode 20 | Speaking the Queen’s or maybe King's English
One of the biggest concerns when offshoring is the accent used. A thick or heavy accent can make it difficult to offer a good experience. Our team members have clear, beautiful sounding accents reminiscent of the Queen's -- or the King's English -- which makes them a perfect fit for answering phones and so much more.
Episode 19 | Leveraging Teams, Reducing Overhead
JW Oliver guides you on how you can leverage virtual teams to reduce your overhead expenditure. Through insourcing you can save while getting trained dedicated teams for your dental practice. Schedule a discovery call today to find out more.
Episode 18 | Speed Of Access To Remote/Virtual Teams
Do you want to avoid labour market difficulties and get a qualified Team Member ready to work with you in as little as 5 working days? J.W Oliver of ZimworX shares how.
Episode 17 | Director Of First Impressions
Too many dental practices fail to impress during new patient calls by answering calls late or not at all. Listen in as Brenda McNulty, Dental Group Director of SupportDDS, shares how you can give each and every one of your callers the red carpet experience by having a well trained team member take care of your calls.
Episode 16 | Accounting Services
One of the most taxing activities in any thriving business has to do with accounting. Insourcing your accounting and payroll services can be easier when you have a highly educated team supporting you. Listen in for the benefits of outsourcing your accounting services.
Episode 15 | Data Security
Your data security is a reflection of how much you value your patients. This is why SupportDDS has taken every step necessary to ensure military-grade data security for our clients. We ensure that all our team members are trained in data security and adhere to HIPAA guidelines in all they do.
Episode 14 | VA's, PAs or EA's, Many Titles, Same Dependable Service
Whatever the role our Virtual Team Members are there to make sure you get the best service and efficiency for your business. They are trained and ready to dedicate themselves to your success. Schedule a discovery call with us today and find out how you can start leveraging virtual team members for the success of your business.
Episode 13 | Keeping Your Virtual Assistants Motivated
SupportDDS offers trained virtual teams for the success of your Dental Business. Our team members are dedicated , educated ,english speaking professionals that will go above and beyond for the success of your business.
Episode 12 | Bi-lingual Remote Virtual Teams
SupportDDS takes every opportunity to improve your business. This is why we are now offering our unBEElievable services in Spanish. We have trained Spanish speaking team members that are dedicated to the success of your dental business. Give us a call and find out how you can get your virtual team member today.
Episode 11 | Local Impact of Insourcing
We have an 'Insource Don't Outsource' special. JW hosts Simon, our ZimWorX logistics concierge. He takes us through his rise and fall journey till he started working with ZimWorX. This is a touching series that will show you how prayer, resilience and perseverance lead to excellence.
Episode 10 | What's holding you back?
Is fear of the unknown keeping you from getting a virtual team member? Perhaps you don’t have time to train new staff. Or you have heard stories about virtual assistants ghosting their clients. Whatever it is, know that fear is false evidence appearing real. Join us in this episode to learn how you can move forward starting now.
Episode 9 | Workplace Wellness
Workplace Wellness refers to health promotion activities or policies that support positive employee health and behavior. This is an important factor for team members or employees because it helps employees feel supported and productive at work. In this week's episode of the Insource Don't Outsource podcast, our host J.W Oliver goes into more detail about ZimWorX's commitment to workplace wellness.
Episode 8 | Offshore, Nearshore, Onshore
It's another exciting episode of our podcast Insource Don't Outsource. In this episode, our host J.W Oliver explains the various terminology used in shoring or sourcing, such as onshore, offshore, and nearshore. He goes on to discuss the benefits of offshoring, which is employed by the ZimWorX team in Zimbabwe.
Episode 7 | What Equipment Do I Need?
Have you ever wondered what kind of equipment you need for your practice or business? J.W. Oliver discusses the equipment provided for your team member to operate professionally in this episode. He emphasizes on how well-equipped the workstations in our Harare offices are, as well as the world class equipment that they provide.
Episode 6 | Using Time Zones To Your Advantage
In this episode, J.W Oliver identifies the benefits of working with team members in different parts of the world. Listen now to learn how you can leverage your virtual team members' time zones with your in-house team for longer operating hours and greater growth.
Episode 5 | Stereotyping of Outsourcing
Insourcing is an excellent approach to improve your team's intelligence, raise morale, and bottom line. Join J.W Oliver as he dispels common myths about insourcing, explains why it's crucial, and outlines what to anticipate from your outsourced personnel.
Episode 4 | Why Do We Love Zimbabwe?
In this episode, J.W. Oliver identifies the key factors that make Zimbabwean candidates the best for client-facing positions.
Episode 3 | I Need A Unicorn
We have so many people who call us and tell us they are looking for a person who can do a wide range of tasks. Don't look for a Unicorn! Listen and learn why the Unicorn Approach is bad for your business.
Episode 2 | What can a V.A. do for me?
Virtual team members have changed the way you do business. They have become a dedicated addition to your current team. Join JW Oliver as he gives you invaluable insights on how insourcing can revolutionize your business.
Episode 1 | Why Should I Insource?
Why is insourcing important? JW Oliver delivers a unique take on insourcing. This motivating presentation takes all potential and established businesses on a journey set to better their recruitment practices, save more on operation costs and add invaluable team members to grow their business. Listen to J.W. Oliver as he explains why your business should insource.
Introduction to Insourcing
In this episode, JW Oliver explains how to free up your time, elevate yourself and your team using virtual teams. He also covers how to leverage your growth using insourcing. Listen in to learn how to get the most out of your virtual assistant and experiencing higher levels of productivity.